Hybrid Management
Ni hérisson, ni paillasson : plus jamais peur des conflits
Jean-François Thiriet
Negotiating the Nonnegotiable
Daniel Shapiro
Get to the root causes of conflicts to solve them effectively.
Collaborating with the Enemy
Adam Kahane
A counter-intuitive approach to learn how to collaborate with people we don't like.
Staying With Conflict
Bernard Mayer
Some conflict cannot be resolved in the short term. How to adapt to this situation?
Building Conflict Competent Teams
Craig E. Runde , Tim A. Flanagan
How to develop a team's ability to manage conflicts constructively?