The best advertising ever is a satisfied customer.Bill Gates
How to accommodate the requirements of corporate citizenship, and make them a performance boost? How to manage the dilemmas that may arise?
In the current economic crisis, social responsibility or environmental performance issues are often relegated to the background. How can businesses turn CSR into a source of strategic innovation and creation of economic value?
As atypical as they may be, the high-reliability organizations —aircraft carriers, nuclear submarines, rocket launch bases, etc.—are characterized by a remarkably low number of accidents. How to learn from their methods to raise the bar on safety?
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