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When Contracts Destroy Trust

When Contracts Destroy Trust

Use contracts to reinforce, rather than destroy trust.

Author(s): Deepak Malhotra

Publisher: Harvard Business Review

Date of publication: may 2009

See this article on the publisher’s site [Harvard Business Review]

Synopsis

This article is one of the sources used in Manageris’ synopses:

Inspire trust

Inspire trust

Trust is a key ingredient of high-performing teams and organizations. How can we understand its different components to foster its emergence and long-term maintenance?
209b – Synopsis (8p.) Trust