Title: Meeting of the Minds
Author(s): Vincent P. Barabba
Publisher: Harvard Business School Press, 1995

This book analyzes two traditional product development approaches, i.e. the “push” model, which uses the latest research developments to win markets; and the “pull” model, which consists primarily of responding to customer demand. After showing the limitations of each approach, the author proposes a third path that combines the advantages of both push and pull, and describes its impact on marketing organization functioning.

 

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Further readings:
• ORGANIZATIONAL LEARNING II : THEORY, METHOD AND PRACTICE, Chris Argyris, Addison Wesley Publisching Company, 1996.
THE FIFTH DISCIPLINE : THE ART PRACTICE OF THE LEARNING ORGANIZATION, Peter M. Senge, Doubleday, 1990.

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