Title: The Knowledge Creating Company
Author(s): Ikujiro Nonaka and Hirotaka Takeuchi
Publisher: Oxford University Press, 1995

After extensive analysis, the author identifies the six key things that companies must do to create and support knowledge development and dissemination:

• direct innovation efforts by having executives define 'fields of knowledge';
• encourage individual autonomy to leave room for knowledge development;
• maintain a constant sense of urgency to avoid or eliminate ingrained habits;
• ensure continuous information feedback;
• involve as many people as possible in the thinking process;
• involve a widely diverse population in thinking;
• implement 'middle-up-down management,' which sees middle managers as the best positioned to form a realistic synthesis of executive aspirations and operational realities.

Main subject [Knowledge Management]