Title: Developing Global Executives
Authors: Morgan W. McCall, Jr. and George P. Hollenbeck
Publisher: Harvard Business School Press, 2002, 259 pages.

Manageris 106a.

How to develop executives able to succeed in an global environment? Certainly not with theoretical training. But also not by sending them on regular business trips or assigning them abroad for three years! The authors of Developing Global Executives make it clear that the key to developing global executives is to expose them repeatedly to profound culture shock. Yet, this doesn’t mean a company should throw its executives into unfamiliar waters to see if they sink or swim. Ultimately, success depends on how well a company supports its expatriates, personally, professionally, culturally.

Main subject [Managing international executives]

 

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[Reading Tips] [Critical commentary] [Further readings]

Reading Tips for...

Co-authored by two executive development experts, the stated objective of Developing Global Executives is to understand how some global executives manage to perform remarkably well. This book, which presents the results of a three-year study of over one hundred executives working across the globe, is full of often fascinating stories that make for easy reading and illustrate the author’s findings. It also offers valuable tips for those responsible for developing executives as well as for global career candidates themselves.

The main conclusions of the book and the methodology used by the authors are explained in chapter 1. The three biographies presented in chapter 3 read almost like a novel, and can be considered as a pleasant introduction to the world of international executives.

The central theme running through the book is that experience is the main driver for acquiring global management skills. Chapter 5, devoted to identifying highly-educational experiences for executives, is therefore one of the key passages of the book. This can be complemented by consulting the list of experiences presented in appendix C, as well as the recommendations in the second part of chapter 6 and the study of the key required competencies presented in chapter 4.

Among these experiences, culture shock has the most powerful impact on the development of global management skills. Readers will find many suggestions on how to manage this difficult challenge in chapter 2 and the first part of chapter 6.

One of the key hypotheses of the book is the need for companies to proactively manage the development of their global executives. Chapter 8 contains many practical tips on implementing a proactive policy in this domain. These recommendations are highlighted by a study of the causes for failure of some expatriates presented in chapter 7.

People interested in pursuing a global career should consult chapter 9 first. This chapter contains many pointers on giving one’s career a global dimension and facilitating success in foreign positions.

[Reading Tips] [Critical commentary] [Further readings]

Critical commentary…

By Jean-Luc Cerdin,
Professor at ESSEC.

Within today’s context of growing globalization, Developing Global Executives inquires not about whether to develop global executives, but how to do so. This book answers this question for both companies and managers concerned about their careers. The authors rapidly note that there is no one ideal profile, nor one simple formula to develop good global managers.

The authors performed an in-depth study of 101 executives, whom they qualify as “real global leaders.” These top managers, averaging 48 years of age and nine years abroad, were selected by their companies for their exceptional performance to participate in this book. Sixteen companies and thirty-six nationalities are represented by these talented executives, who speak about both their personal and professional experiences. The authors traveled the globe to meet with them. To understand the careers of these 101 managers, the authors let them speak in their own words, and secondarily made quantitative analyses. Yet, the personal anecdotes are what teach us the most. This book contains fascinating life stories. They recount both successes and failures, without giving simple, universal answers. They show that nothing can be taken for granted once and for all, that openness toward learning and the ability to learn from experience is the only salvation.

The authors recognize the distinctive character of each recounted experience. However, they also manage to draw some general conclusions. They focus on individual experiences and the lessons learned from these experiences. They draw 952 lessons classified into twenty-seven categories and six major topics, including learning to cope with cultural differences, as well as learning to know oneself and one’s career goals. The successes of these talented managers and the failures they observed help the authors derive recommendations for the development of global leaders that can be applied to companies and individuals alike.

Throughout the book, the two authors emphasize the complexity of people development in general. On several occasions, they compare executive development on the national and international level. The second level is clearly more complex and is distinguished by two layers of complexity—relative to business issues on the one hand and to cultural issues on the other. The latter level helps develop the overall mindset of people living a global experience. Living and working in another culture is indispensable, without denying the contribution of other shorter or different experiences, such as working with people from other cultures in one’s home country. This is not the first book to state the important role of expatriation in skill development, nor to explain the keys to successful global careers, such as the importance of organizational and family support. This book focuses on the importance of exposure to other cultures, for globalization, far from erasing cultural differences, can sometimes enhance them.

Jean-Luc Cerdin is a professeur at ESSEC and a consultant. He is author of "La Mobilité Internationale" (Manageris 78a) and "L'expatriation", published by Editions d'Organisation.

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Further readings…

[Reading Tips] [Critical commentary] [Further readings]

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