Process Innovation	This book sheds light on how information technology can be used to support reengineering, and identifies nine ways that companies can improve processes through IT: task automation; task coordination; step sequencing; merchandise and vehicle location; data analysis; process globalization; scattered information gathering; knowledge dissemination; sales transaction automation.
Thomas H. Davenport, Harvard Business School Press, 1994.
Competing Against Time	This book presents concept of ÒTime-Based CompetitionÓ developed by the Boston Consulting Group, whose principle consists of improving corporate flexibility and performance by rethinking processes to eliminate dead time and needless delays. This book is consequently a forerunner of the reengineering wave, and the basic principles of that approach can already be seen here.
George Stalk and Thomas Hout, Free Press, 1997.
Reengineering the Corporation	This is the book that lent fame to Òreengineering,Ó that major trend of the nineties that has sometimes been criticized, but whose basic principles are still relevant today.
Michael Hammer and James Champy, Harper Collins, 1993.