 |
 |
 |
 |
 |
Treat People Right! | The
relationship between organizations and their employees has changed considerably
in recent years. The moral obligation of companies to provide lifetime employment
in exchange for the hard work and undying devotion of its employees is a thing
of the past. Today, the job market is wide open. Employees do not hesitate to
leave their employer for a job that offers more attractive opportunities or better
pay. Moreover, restructuring has become commonplace. Treat People
Right! draws conclusions on the impact of these trends on human resources
management. The author invites us to challenge certain principles taken for granted
and describes the best practices observed in the course of his research. |
Edward
E. Lawler III, Jossey-Bass, 2003. | |
 | |
Loyalty Rules! |
In his bestseller,
The Loyalty Effect, Frederick F. Reichheld demonstrated
that corporate performance is strongly correlated to the loyalty of key partners,
i.e. employees, customers, suppliers and investors. Loyalty Rules!
shows that loyalty is more important today than ever before, refuting the popular
belief that the rules of the loyalty game have been changed forever by the new
economy. Above all, this book proposes many helpful tips drawn from observation
of best loyalty practice leaders. |
|
Frederick
F. Reichheld, | |
| | |
Winning the People Wars |
The labor
market is in the throes of a revolution. Today, companies have to fight for talent
that is getting harder and harder to retain. Winning the People Wars encourages
executives to get past this alarming observation, and realize that this situation
could be a great opportunity to keep only the best people. The author supports
his conclusions with several examples showing innovative ways to attract talent
and reinforce the loyalty of key people. |
| Mike
Johnson, Prentice Hall, 2000. | |
| |
 |
 |
 |