Coaching d'entreprise	Traditional training is not an appropriate way to change behavior sustainably. To bridge this gap, companies are increasingly turning to personal coaching techniques. Coaching d'entreprise shows that in addition to periodic assistance from outside experts, companies have every interest in training their managers to become real coaches. The author offers an approach for coaching both individuals and teams, and points out common traps to avoid.
Edouard Stacke, Village Mondial, 2000.
Flawed Advice and the Management Trap	Advice is often ineffective when it concerns major behavioral change. Flawed Advice and the Management Trap shows that the problem is not so much that effective advice is not put into practice, but that subconscious and prevalent defensive reflexes prevent people from giving consistently effective advice. The author focuses on the traps that await advice-givers and receivers, and shows that they can be avoided through strict behavioral discipline. The organization's learning ability is thereby considerably enhanced.
Chris Argyris, éd. Oxford University Press, 2000.